If your website is basically fine but you've got no one to call when something needs changing, adding, or fixing, this is built for you. I work directly with London businesses that want one point of contact who already knows their site, not a support ticket queue.
No big agency, no rotating cast of freelancers relearning your setup every time. One reliable person you can go to when the website needs updating, fixing, improving, or sorting out properly.
Why London businesses choose this approach
- One developer who already knows your site, not a new face each time
- Same-day response, Monday to Friday
- Fixed monthly cost, no surprise invoices for small changes
- Covers content changes, fixes, and page improvements
- Cancel or pause anytime — no lock-in contract
What's included
- Ongoing updates and fixes as your business changes
- Content changes anytime — new pages, offers, pricing, images
- Page and layout improvements as you learn what works
- Priority response to anything urgent
- Direct line to the person who built or knows the site
Proof of work
For R&A Services, ongoing support means keeping the site and their custom contract-signing app running smoothly as their business grows. For a London children's charity, continued support after launch helped keep the site compliant and the Google Ad Grant running.
Who this is for
This is ideal if your website already works but you don't have the time, skill, or inclination to keep it updated yourself, and you don't want to pay agency rates for small, regular changes.
It's especially useful for businesses that have been burned by a freelancer disappearing, or an agency that takes weeks to make a one-line text change.
Common questions
From £250/month, depending on how much ongoing work your site needs.
Same-day response, Monday to Friday, for anything that comes in during working hours.
No — I can take over support for an existing site, though a short review first makes sure I know how it's put together.
No. It's a rolling monthly arrangement — cancel or pause anytime.
If the site's foundations are the real problem, the better move might be Website Design & Build instead — happy to give an honest opinion either way.
Related services
If your site needs a proper rebuild first, see Website Design for Shoreditch & London. If enquiries are the real problem, see AI Automation for London businesses.