Privacy Policy

1. Who We Are

This website is operated by Hosting Easy Ltd (trading as leeday.uk), a company registered in England and Wales under Company Number 15169743.

We are the data controller for the personal data collected through this website. We take your privacy seriously and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We collect personal data in the following ways:

Contact Form

When you submit an enquiry, we collect:

• First and last name
• Email address
• Phone number
• Company name (optional)
• Budget (optional)
• Your message

Buying a Service

When you buy from the website, we ask for your name and email before sending you to Stripe's secure checkout, and record that you asked for work to start straight away. Stripe collects your card details directly: we never see or store them. After paying, you can send us your project details (business name, website, phone number and what you need) through a short form.

Ada, Our AI Chat Assistant

If you chat with Ada, the AI assistant available on this website, we collect the full text of your conversation. If you choose to share your name and contact details so Lee can follow up personally, we collect and store those too. You are never required to use Ada or to share contact details through it — you can always use the contact form instead.

The AI Receptionist Demo

If you talk to the AI receptionist demo, in your browser or by phone, the call is answered by an AI and recorded, and the receptionist tells you this at the start. The browser demo uses your microphone only while the call is running. We keep the recording, a transcript and a short summary of the call, your phone number if you ring or give it to us, and your name and business type if you give them. Lee uses these to see how the demo is working and, only if you ask him to on the call, to ring you back. Demo call records are deleted after 12 months.

Analytics

If you accept cookies, we collect anonymised usage data (pages visited, time on site, traffic source, and whether a checkout was started or completed) via Google Analytics 4. This data does not personally identify you. If you decline cookies, no analytics cookies are set and nothing is stored on your device; Google may still receive basic, cookie-free signals (such as a page view) that cannot be linked to you, which it uses to estimate overall traffic.

3. How We Use Your Data

4. Who We Share Your Data With

We do not sell your personal data. We may share it only with:

• Netlify — hosts this website and runs the code that receives form submissions.
• Supabase — the database where enquiries, website-checker requests and onboarding details are stored.
• Google (Gmail and Calendar) — form submissions are emailed to Lee, replies are sent from Gmail, and kickoff calls are booked through a Google Calendar booking page, which collects your name, email and the answers you give.
• Telegram — Lee receives an instant notification of each new enquiry, including the details you entered.
• Stripe — processes card payments and subscriptions. Stripe acts as a separate controller for payment data; see Stripe's Privacy Policy.
• Vapi — runs the AI receptionist demo: answers the call, records and transcribes it, and produces the call summary. Browser calls are carried by Daily, and phone calls by our telephone provider. All act as our data processors.
• Anthropic, PBC — messages you send to Ada are processed by Anthropic's Claude API to generate a reply. Anthropic acts as our data processor for this purpose and does not use your conversation to train its models. See Anthropic's Privacy Policy for details.
• Google Analytics — if you consent to cookies, anonymised usage data is shared with Google LLC. Google may transfer data internationally. See Google's Privacy Policy for details.
• Legal authorities — if required by law or court order.

Some of these providers are based in, or may transfer data to, the United States. Where that happens, transfers rely on the UK's adequacy regulations or standard contractual safeguards.

We will never share your data with third parties for marketing purposes.

5. How Long We Keep Your Data

• Contact form submissions: Retained for up to 2 years, or until you request deletion.
• Purchases and onboarding details: Kept with client project data (below), as they form part of your contract and accounting records.
• Ada chat conversations: Retained for up to 12 months. If you share your details for a follow-up, that enquiry is retained on the same basis as a contact form submission (up to 2 years, or until you request deletion).
• Client project data: Retained for 6 years after project completion (for accounting and legal compliance).
• Analytics data: Retained by Google Analytics per their default data retention settings (up to 14 months).

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — withdraw cookie consent at any time via your browser settings.

To exercise any of these rights, email us at lee.day@leeday.uk. We will respond within 30 days.

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.

7. Cookies

We use cookies on this website. For full details of the cookies we use and how to manage them, please read our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, contact us at: lee.day@leeday.uk